Find answers to common questions about Leadaisy, or get in touch with our support team for personalized help.
Step-by-step instructions to set up your AI assistant and start capturing leads.
Need personalized help? Our support team is available 24/7 to assist you.
Technical documentation for developers integrating with Leadaisy's API.
Find quick answers to the most common questions about Leadaisy's features, setup, and best practices.
Most customers are live within 24 hours. Our team handles the complete setup process including AI training, customization, and integration with your website.
Not at all! We provide white-glove implementation and handle all technical aspects. You simply provide us with information about your business, and we take care of the rest.
We'll need basic business information (services, pricing, FAQs), your website details, and any specific conversation flows you'd like. Our team guides you through this process.
Yes! We offer a 30-day free trial with full access to all features. No credit card required to start, and you can cancel anytime during the trial period.
Our team trains your AI using your business knowledge base, FAQs, and specific requirements. You can request updates anytime, and we'll refine the responses to match your brand voice.
Yes! We support 50+ CRM integrations including Salesforce, HubSpot, Pipedrive, and Zoho. Leads are automatically synced with custom field mapping.
We provide a simple code snippet that you (or your web developer) can add to your website. It works with all major platforms including WordPress, Shopify, Squarespace, and custom sites.
Absolutely! We customize colors, fonts, positioning, and branding to match your website perfectly. Enterprise customers can even white-label the entire experience.
Our AI is trained to detect purchase intent and naturally guide conversations toward lead capture. It identifies high-value prospects and seamlessly collects contact information.
You receive instant notifications via email, SMS, or your preferred channel. The lead is automatically added to your CRM with full conversation context and contact details.
Yes! Your AI assistant can seamlessly transfer conversations to your team when requested, or automatically escalate complex issues that require human expertise.
Yes, our AI supports 95+ languages and can automatically detect and respond in the customer's preferred language, making it perfect for global businesses.
Yes! You can add unlimited team members with different permission levels. Managers get full access while agents can view conversations and manage specific aspects.
We provide comprehensive training materials and onboarding sessions. Your team learns how to review conversations, take over chats, and optimize the AI's performance.
Absolutely! Your dashboard shows all conversations, lead capture rates, customer satisfaction scores, and detailed analytics to help you optimize performance.
All customers get 24/7 email support. Enterprise customers receive priority phone support and dedicated account management for ongoing optimization.
Yes! We're SOC 2 Type II certified with bank-level security. All data is encrypted in transit and at rest, with strict access controls and regular security audits.
Absolutely. We're fully compliant with GDPR, CCPA, and other privacy regulations. We provide data processing agreements and help you maintain compliance.
Data is stored in secure, SOC 2 certified data centers with redundancy and backup systems. We can accommodate specific data residency requirements for enterprise customers.
Yes! You have full control over your data. You can export conversation history, lead data, and analytics at any time, or request complete data deletion.
Can't find what you're looking for? Send us a message and we'll get back to you quickly.
Describe your issue or question and we'll provide personalized assistance.
Our support team is here to help you succeed with Leadaisy. Get personalized assistance for your specific needs.
Get detailed help via email. We typically respond within 2 hours during business hours.
support@leadaisy.comChat with our support team in real-time. Available 24/7 for urgent issues.
Enterprise customers get priority support with dedicated account management and phone support.Learn more about Enterprise plans →