1. Information We Collect

Information You Provide

When you sign up for Leadaisy or use our services, we may collect:

• Name and email address for account creation
• Company information and website details
• Payment information (processed securely by our payment processor)
• Communication preferences and support requests

Information Collected Automatically

When you visit our website or use our AI assistant, we may automatically collect:

• Usage data and interaction patterns with our AI assistant
• Technical information like IP address, browser type, and device information
• Cookies and similar tracking technologies for website functionality
• Analytics data to improve our service performance

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI assistant services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to comments, questions, and customer service requests
• Monitor and analyze usage patterns to enhance user experience
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with any merger, sale of assets, or acquisition of our business
• Consent: When you have given us explicit consent to share your information

4. Data Security

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for all data transmission
• SOC 2 Type II certified infrastructure and processes
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Secure data centers with physical and digital access controls

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Ensure website security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling cookies may limit some functionality of our website.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: